Similar to booking a flight or purchasing concert tickets, the plan-ahead pricing model allows our guests to get the best deal on tickets when purchased in advance.

Don't wait! Guests who wait until just before a visit to buy tickets will see higher prices.


The Plan-ahead pricing tool will consistently update, allowing guests to pick a time and date to visit that works best for their schedule and budget.

Ticket prices vary by date and entry time based on several variables, including demand and time of year. Purchasing early guarantees the most cost-effective option for the day and time of your visit.


The best way to take advantage of plan-ahead pricing is to book your visit in advance. The current listed prices are the best rates for that date; they will not decrease, but they will increase. 


Yes, we offer Alaska Resident, Military, and Child Pricing. All of these options are available for purchase online. 

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To change or cancel your reservation, please call 888-378-2525 or email us at

We encourage you to reschedule your reservation, if possible, as opposed to canceling. We will do our best to accommodate any changes. 

1. 7 days or more in advance: no penalty, full refund, or free rescheduling. 

2. 2-6 days in advance: 50% of reservation refunded or free rescheduling.

3. Less than 48 hours in advance: no refund but free rescheduling.

4. After your scheduled reservation: no refund or rescheduling.

All cancellations will be confirmed by phone or email.