Book your General Admission tickets, Puffin Encounter, Octopus Encounter, Sea Otter Experience, or Octo Experience now! 

If you book an Encounter or Experience online, you will receive the special online-only price of 10% off the regular price. Members receive 20% off the regular price of Tours and Encounters! Learn more.

To book a reservation by phone please call our Reservation Hotline 1-888-378-2525. For more information and questions, email Tours and Encounters must be purchased in addition to General Admission tickets.

Click on an experience or encounter for more details. Reservations are strongly encouraged. Limited space available. 

Tickets only valid for date selected.








Tickets only valid for date selected.

Cancellation Policy

To change or cancel your reservation, please call 888-378-2525 or email us at

We encourage you to reschedule your reservation, if possible, as opposed to canceling. We will do our best to accommodate any changes. 

1. 7 days or more in advance: no penalty, full refund. 

2. 2-6 days in advance: 50% of reservation refunded.

3. Less than 48 hours in advance: no refund.

All cancellations will be confirmed by phone or email.