Reopening Information: The Alaska SeaLife Center is open under Phase 3/4 of the Reopen Alaska Responsibly Plan. Please refer to Hours & Tickets for current hours. Check out the new one-way direction through the Center below

Reopening FAQs

WHAT IS THE ALASKA SEALIFE CENTER DOING TO KEEP YOU SAFE?

  • Hourly capacity is limited to provide for physical distancing.

  • All staff members and volunteers will be required to wear face coverings while working. 

  • All guests over 4 years old are required to wear face coverings properly, except those with medical conditions that do not allow a face covering.  This will help to protect the health of our staff who care for the animals.

  • Additional hand sanitizer stations are located throughout the Center.

  • The Alaska SeaLife Center has established a COVID-19 Mitigation Plan.

  • The Center will maintain its high standards of cleanliness and all high-touch surfaces like windows, railings, restrooms, elevators, and the escalator will regularly be cleaned.

 

WHAT DO YOU NEED TO KNOW WHEN PLANNING A VISIT TO THE ALASKA SEALIFE CENTER?

  • The Center will limit the number of guests allowed to visit each day.

  • Online reservations are HIGHLY RECOMMENDED for all guests and members to reserve your desired entry time and reduce touchpoints at the ticketing counter.

  • Members will continue to receive free admission. However, advance reservations are HIGHLY RECOMMENDED due to limited capacity.

  • Reservations can be secured in 15-minute time slots, and guests will not be admitted prior to their scheduled time.

  • Onsite ticket purchases and member reservations are possible, but entrance times may not be available at the time you arrive, and you may not be able to start your visit immediately.

  • Once you enter the Center at your scheduled time, you can stay as long as desired, and even leave and come back during the same day.

  • If you are seeking reservations for a large group, try a time that is fifteen minutes before the hour or fifteen minutes after the hour.

  • Last entry of the day is one hour before closing.

  • Limited discounts can be accommodated through our website. We apologize for the inconvenience.

  • Reservations may be canceled or rescheduled up to the reservation time. 

  • Per State of Alaska health advisories, we ask you to not enter the Center if you feel ill with a fever, cough, shortness of breath or other symptoms of COVID-19. We will refund any tickets that cannot be used due to illness, even if you are not able to contact us until after the reservation time.

  • Those without online access or needing to reschedule should contact the Reservation Hotline 1-888-378-2525 or 907-224-7908 or onlinesales@alaskasealife.org.  

  • At this time we are not able to offer behind-the-scenes tours or encounters.

  • Guests needing special accommodations, please email development@alaskasealife.org

 

WHAT SHOULD YOU EXPECT WHEN ARRIVING AT THE ALASKA SEALIFE CENTER?

  • All guests over 4 years old are required to wear face coverings, except those with medical conditions that do not allow a face covering.  This will help to protect the health of our staff who care for the animals.

  • Physical distancing is strongly encouraged, and signage throughout the building will help everyone remain 6 feet apart.

  • Guests will follow a dedicated, one-way flow throughout the Center.

  • The Fishing Boat play structure will not be available.

  • The Haul-Out Cafe will be closed.  Other than water bottles, no outside food and beverages are permitted.

  • Water fountains will not be available but water-bottle fill stations will be available and sanitized regularly.

  • Bathrooms will be available and we encourage guests to maintain physical distancing while accessing them.

  • Parents of young children are encouraged to consider using a stroller to help ensure your little ones maintain a 6-foot physical distance between non-family group members.

 

One-Way Guest Path - You will start by going up the escalator to the 2nd Floor after checking in at Ticketing.

2nd Floor Visitor Pathway

1st Floor Visitor Pathway

You can make as many loops through the Center as you would like! Download the 2nd Floor and 1st Floor maps.

 

Guests needing special accommodations, please email development@alaskasealife.org.